Our Mission...
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outhwest Medical Billing is an independent medical management company serving Southern California. We recognize that quality starts with customer satisfaction, that's why we constantly seek to provide our physicians' with quality service.Our customers trust us as the billing company that will accelerate revenue and increase their net profits. With Southwest Medical Billing as your team we will provide you with excellent revenue recovery by effectively decreasing denied claims, contributing to your facilities profitability.We offer three billing solutions: Complete Medical Billing; Revenue Cycle Management; and Temporary Contract Services- all at a reasonable price. What sets us apart from the competition are our low prices and unprecedented results.
Is your office preparing for the ICD-10 changes in 2013? How important is the scheduling function/process on revenue cycle/cash production?Are you providing the right tools for your patient access team to succeed?
Do I have a guarantee?We guarantee that your claims will be submitted within a 24-hour time period. We also ensure that claims will be followed up on in a timely basis.Do you offer coding?We have a coding staff that will code all record types consistently, on time, accurately and cost effectively. To provide faster reimbursement, we ensure your claims are correct the first time.What types of reports are provided?Southwest Medical Billing believes in open lines of communication between our clients and us. We want to make sure you are aware of every detail that directly affects your practice that's why we take the time to provide reports designed for your office.
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For more information or to schedule an appointment please contact us via email at swmbiller_live.com or call us at (714) 855-4244. Our office hours are Mon-Thu 8:00 AM to 5:00 PM. and Fri. 8:00 AM to 3:30 PM, PST.
Our Commitment
Compliance
We've committed ourselves to efficient billing that will keep your office running smooth. We will continue to work seamlessly with your staff to ensure an open line of communication between the provider and us to decrease errors.
Southwest Medical Billing audits every account to verify coding levels and compliance. We also audit all accounts to ensure they are within the HHS-OIG (Department of Health an Human Services Office of Inspector General) guidelines
No Mailing, Faxing or E-Mailing Superbills
Enjoy The Convenience Of Our Courier Service!
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Services What we do for our clients
Complete Billing PackageRevenue Cycle ManagementSame Day Electronic Claims SubmissionDaily Claim Follow-UpPayment PostingReal Time Online Account MonitoringCertified Coders & BillersComplete Scheduling SoftwareEligibility & Benefit VerificationAuthorization Requests AR Management to include Claim Tracing, Appeals, Phone Follow-Up & RebillsDenial ManagementPayer Contract AnalysisFee-Schedule AnalysisMonthly Patient Statements and follow-upProcess Patient PaymentsCourier ServicePremier 24-hour Customer ServiceTemporary Contract ServicesSame Day Electronic Claims SubmissionDaily Claims Follow-upManage Current AR to include Claim Tracing, Appeals, Phone Follow-Up & RebillsCertified Coders & BillersRemote AccessEligibility & Benefit VerificationAuthorization RequestsPayment PostingMonthly Patient StatementsCourier ServicePremier 24-hour Customer ServiceRevenue Cycle ManagementRevenue cycle success does more than simply enable health care organizations to keep the lights on. By optimizing revenue cycle processes, health care organizations can experience operational and financial improvements, enhance patient services and realize the financial gains that can help to sustain long-term strategic success.Evaluate internal and external factors impacting cash collectionRespond To Medical Record RequestsRespond To Denials For Medical ReviewPhone Follow-UpAppealsClaim TracingRetro AuthorizationsEligibility & Benefit VerificationDenial ManagementRemote AccessFlat Monthly RatePremier 24-hour customer service
View Brochure
brochure2012.pdf
Contact Us
(714)-855-4244
FAQ 
FAQ
1. Can I cancel at any time?Without cause you can provide a written 30 day notice to cancel your contract agreement.2. Do I have a guarantee?We have no control over when an insurance company will pay a claim or how much an insurance company will pay for any service. We can however, guarantee that the claim will be submitted within a 24-hour time period. We can also assure you that your claims will be followed up on in a timely basis. We will monitor your reimbursement to ensure you are being paid accurately and appropriately. We do everything to expedite your claim submission and payment.3. How do I stay in control of my billing with an outside billing service? We provide on-line access to our physicians (or designated office staff) to sign in at any time to view reports and track claim progress. So you are in control at all times.4. Can I call your office if I have any questions or concerns?Yes. We welcome your questions regarding billing or any other matter. We are available 24-hours a day for our physicians.5. Will my patients information remain confidential? We are prepared for HIPPA 5010! Our software is a secure web based program that supports the federal privacy rules. We are proud to say that we are HIPAA compliant and your patient information will remain confidential. 6. What about my patients' billing and payments?We will send monthly statements to your patients, they are also able to make a payment over the phone. Patients are able to contact us Mon-Thu 8:00 a.m. to 5:00 p.m & Fri 8:00 a.m. to 3:30 p.m7. How can you offer such a low price? Although we offer a low price, we are still able to offer you high quality service. Why shouldn't you as a provider save money and time with a billing service that you know will handle your complete account, work closely with your staff to decrease communication errors, expedite turn around time and care about how much money you'll save while we do it?8. Do I have to use your software? No. If you have existing software you would like us to use, we are more than willing to accommodate you. 9. What kind of reports should I anticipate receiving? You can expect to receive a current A/R report, detailed charge summary, outstanding patient balance and monthly collection totals. 10. Do you use a collection agency when a patient becomes delinquent on an account? Upon notifying the physician of an account over 120 days and upon approval yes, we will send an account to collections. We are aware that you as a physician lose money when an account is past due so we make sure to use every method within the stature of collections to collect the money owed prior to sending the account to an outside collection agency. 11. How is your percentage of payment determined?Our percentage of billing is based on the billing volume, we charge a percent of what is collected. However a flat fee is available for services other than our complete medical billing package.
